Return Policy

Return Policy

We aim for 100% customer satisfaction. If you're not fully satisfied, please review our policy below. By using our services, you agree to the practices described in this policy.

1. Return Eligibility

  • Returns are accepted within 7 days of delivery.

  • Products must be unused, in original packaging, and in resaleable condition.

  • Certain items (e.g., adhesives, chemicals) may be non-returnable due to safety or hygiene reasons.

    • 2. Return Process

  • Contact us at [Insert email or phone] with your order number and reason for return.

  • Await return approval and instructions.

  • Ship the item back to our warehouse (return shipping is at customer’s expense unless due to error or defect).

    • 3. Refunds

  • Approved refunds will be processed within 7–14 business days after inspection.

  • Refunds are issued via the original payment method.

    • 4. Damaged or Incorrect Items

    If you receive a defective or wrong item:

  • Notify us within 48 hours of delivery.

  • We will arrange for replacement or full refund at no extra cost.

    • 5. Exchanges

    Exchanges are accepted for eligible products depending on stock availability.